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The Consumer Speaks --
Who Makes the Most Reliable Vehicles?
Every pricing page
on vmrintl.com has a link that gives users the opportunity to
sound off about their car. This survey has been filled out
by thousands of consumers, allowing us to present you with data
supported by a large sample of ownership experiences. These are
actual results, and there are
some surprises!
This is our third
compilation of data (February 2011). We've added a column
that shows the percent of owners rating their vehicle as "poor"
in reliability.
Rankings are based
on receiving an "excellent" overall rating with no problem areas. Keep in
mind that this is an extremely high standard--basically a car that
rarely needs anything other than scheduled service. Data
covers all models and model years back to 2000. For older
models, click here.
Owner Reliability
Rankings
|
Rank |
Brand |
"excellent" rating |
"poor" rating |
| 1 |
Lexus |
71% |
0% |
| 2 |
Acura |
71% |
1.7% |
| 3 |
Toyota |
65% |
<1% |
| 4 |
Honda |
62% |
1.5% |
| 5 |
Infiniti |
61% |
0% |
| 6 |
Subaru |
58% |
<1% |
| 7 |
Lincoln |
56% |
0% |
| 8 |
Mitsubishi |
56% |
0% |
| 9 |
BMW |
50% |
3.3% |
|
10 |
Cadillac |
49% |
4.7% |
|
11 |
Hyundai |
48% |
1.4% |
|
12 |
Mercedes-Benz |
47% |
6.3% |
|
13 |
Volvo |
46% |
2.2% |
|
14 |
Ford |
45% |
2.6% |
|
15 |
Mazda |
44% |
<1% |
|
16 |
Mercury |
44% |
2.9% |
|
17 |
Buick |
43% |
<1% |
|
18 |
Saturn |
42% |
2.9% |
|
19 |
Suzuki |
41% |
2.4% |
|
20 |
Nissan |
39% |
1.4% |
|
21 |
Chrysler |
39% |
5.5% |
|
22 |
Audi |
38% |
8.3% |
|
23 |
Kia |
38% |
3.7% |
|
24 |
Volkswagen |
38% |
7.6% |
|
25 |
Chevrolet |
37% |
3.3% |
|
26 |
GMC |
36% |
1.2% |
|
27 |
Saab |
35% |
8.8% |
|
28 |
Jeep |
35% |
2.4% |
|
29 |
Dodge |
35% |
2.4% |
|
30 |
Pontiac |
33% |
1.8% |
|
31 |
Oldsmobile |
31% |
2.5% |
Take the Survey!
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