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Consumer Protection & Services


Getting nowhere with your problem?  It's always a good idea to first try to work out any dispute or problem you have with a vehicle or service directly with the dealer or service shop.  It may save time, expense and aggravation for everybody.

If you've exhausted that route and still are not satisfied, try turning to these organizations for help.

Manufacturer Customer Helplines  From what we've seen, most people don't get too far with these when they have a problem, but they're worth a try.

Better Business Bureau New Car Complaint  For used vehicle and other automotive complaints, select the regular complaint process.

Attorney General Offices/Lemon Laws by State




All states now have at least some degree of web based automation in their licensing, title, and general paperwork requirements.

Avoid the lines -- use these links to contact your state DOT or DMV.

State DOT/DMV web sites



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