1991-1995
Saturn
Less than the Sum of its
Parts
Conceived by chairman Roger Smith to
reinvent the way GM makes and sells cars, Saturn was established as a
brand new, independent division in 1983. Far away from GM headquarters
(and its stiff, hierarchal culture) in Spring Hill, Tennessee, Saturn
was to be relatively free from corporate meddling and politics. Only
then could Saturn successfully accomplish his ambitious goals.
Finally, he said, America would beat the Japanese at their specialty:
small cars.
A brand new facility was built. New
production methods adopted and in some cases, invented. New engines,
new materials, partnerships with suppliers, new inventory controls,
even a revolutionary labor contract was agreed to with the
autoworker's union, the UAW. It all looked, uh, very Japanese. And
very un-GM.
Every bit as important as the
production of the car was the new (for GM) way the car was to be sold.
A limited number of retail outlets with exclusive territories in key
markets was planned. Franchise agreements required company-designed
facilities and substantial financial commitments by dealers.
Continuing the radical change in the way of doing business, a "no
hassle, no haggle" sales policy was to be strictly followed.
Production and quality problems forced
some delay, but to their credit, GM didn't revert to past practices.
In the old days, GM - and Ford and Chrysler for that matter - would've
simply shipped the product and dealt with any problems after it was
in the customer's hands. Not this time. GM was determined to get
it right.
Finally, in October of 1990, the first
Saturn was delivered in the U.S. It was the BIG EVENT.
With the passage of almost eight years,
enough time has elapsed to plainly see that Saturn has succeeded in
some of its goals, and come up short in others.
Although off 10% for 1997, sales have
been very good. The production plant often has worked three shifts at
maximum capacity. Plans are afoot for a new, larger model to give
current owners something to move up to.
It consistently ranks high among sales
satisfaction indexes. Remarkably, Saturn has been able to maintain
both their no discount policies and their no pressure sales method.
People like the Saturn buying experience. Once a customer, Saturn
tries hard to cultivate a relationship with every owner. We've all
seen those folksy ads and those somewhat bizarre homecoming events.
Apparently they work. More significantly, both resale value and
reliability have been good, although we are seeing some slippage in
resale values recently.
The car itself, however, is rather
underwhelming. It doesn't lack for innovation or design
thoughtfulness, nor is it another numb and boring small car. It's just
that on paper it looks better than it is.
What's Available
For the 1991 model year, Saturn offered
four models and two body styles: The base SL sedan, the SL1 and SL2
sedans, and the SC Coupe. The SL and SL1 models received a 1.9 liter,
single overhead cam 4-cylinder engine generating 85hp. SL2 and SC
models sported larger tires on alloy wheels, a slightly plusher
interior and a twin-cam version of the same motor developing 124hp.
Manual transmissions were standard and most options were offered in
packages. 1993 brought a new SC1 coupe with the same equipment levels
as the SL1 sedan. Also added was a "cute" station wagon, available,
not suprisingly, as the SW1 and the SW2. In an effort to hold down
costs, alloy wheels were made optional on all models. 1994's were
pretty much carryover models with a few refinements here and there and
1995 brought a new dash and a horsepower increase for the single-cam
motor. In 1996 Saturn's first redesign hit the streets.
Exterior Design
The styling of the first generation
Saturns can best be described as clean, unique and distinctive. The
top SL2, SC2 and SW2 models look better than their cheaper siblings by
virtue of their body-colored bumpers, large wide tires and in most
cases, their alloy wheels. They also received an attractive full width
taillight/reflector treatment rather than two taillights flanking a
body-colored panel on the base models. The trunk has a low liftover
height, facilitating cargo loading and unloading
We don't usually comment on the design
of the engine compartment, but the Saturn's is truly exemplary. Easy
to identify service points and a minimum of clutter. Nice job.
One of the more innovative aspects of
all Saturns is their plastic body panels. Shopping carts, other car
doors, even stiff kicks are shrugged off with no evidence of contact.
Fit and finish are good, but the gaps
between plastic body panels could not be fitted with the tight
tolerances of steel and are rather wide. Consider it a tradeoff for
the ding free exterior you'll get to enjoy.
Interior Design
The controls and layout of every Saturn
are mostly well conceived, sporting that "tactile feedback" deemed so
important by many automotive reviewers. The original dashboard design
(1991-94) housed all controls and gauges in a hard plastic shell. It
looked ok but would have benefited greatly from proper padding. The
armrests on the door panels are thinly padded as well and do not
appear very durable.
Until 1995, Saturns came equipped with
annoying motorized seat belts. A split fold-down rear seat back was
standard, adding extra utility to a fairly large trunk. The dashboard
(cowl) and beltline (door sills) are low, imitating Japanese design
practices of the time.
Ride/Handling/Performance
When the Saturn was introduced, its
ride/handling compromise was one area where it stood at the top of its
class. Leaning decidedly toward the handling side of the equation, the
ride gives up little to other small cars. Although the Saturn
possesses typical small front-wheel drive understeer tendencies, it
does manage to delay its onset and rewards the driver with a
surprisingly satisfying level of control, even at brisk speeds and on
all kinds of surfaces. As you would expect, this is particularly true
of the SL2 and SC2 models.
Acceleration is acceptable with the
base motor, very good with the twin-cam engine. Both have good low
speed torque characteristics. The 5-speed manual transmission is
acceptable, though not a standout. The 4-speed "fuzzy logic" automatic
transmission in most cases performs extremely well, with quick and
smooth upshifts and downshifts. On hilly terrain there is a tendency
to switch between third and fourth gear, but that is common with
overdrive automatic transmissions.
Comfort/Noise
All Saturns come with bucket seats and
a floor mounted transmission. Room and comfort for the front seat
passengers is good. Two rear seat passengers do ok as long as they
aren't over 6 feet and the front passengers do not have their seats
all the way back.
Noise is the Saturns biggest
shortcoming. Idling and low speed, around town noise and vibration are
obtrusive. The '91's are the worst offenders. 1992 brought new engine
and transmission mounting schemes and greatly increased noise
insulation. It helped, but the Saturn clearly lags in this area.
Strong acceleration also brings out a cacophony of noises that are not
entirely pleasant. Conversely, at highway speeds the Saturn is quieter
than most others in its class.
Another thing we've noticed in several
Saturns: In cold weather these things buzz, creak, groan and generally
impart a feeling of horrendous quality. It gets worse as the cars age,
then it seems to level off after about 3 years.
If you live in Miami, this is not of
great concern. If you live in Boston, as we do, it is.
Safety
The Saturn received a good safety
rating as a result of its performance in government crash tests. Dual
airbags became standard in 1995. Previously, a driver bag was optional
in 1992 and added to the standard equipment list in 1993. When Saturn
received standard dual airbags for 1995, it lost the annoying
motorized seat belts it had in earlier years. ABS brakes were optional
in all years.
|
Is the
Twin-Cam an Oil Burner? |
| We
have seen, heard and even experienced first-hand abnormal oil
consumption in twin-cam (SL2, SW2, SC2) Saturns. Consumption of
one quart every 1000 to 1500 miles appears fairly common. This
consumption rate can set in early in the life of the car, so it
is not attributable to normal wear and tear.
Although Saturn has
a procedure to deal with this issue, they do not acknowledge
that a problem exists. They recommend that you bring your car to
a Saturn dealer to be put on an "oil consumption watch". This
entails bringing the car into your dealer every few hundred
miles so they can monitor the situation. Not very convenient for
the owner. Depending on the diagnosis, it can involve valves,
valve seals, piston rings, and even the pistons themselves. Some
owners report the fix only cures the oil burning for a while.
The procedure usually runs between $1000 and $1800, depending on
what is done. Depending on mileage, Saturn will often pick up at
least some of the tab.
A Saturn
representative told us that all Saturn engines should use no
more that one quart every 3000 miles. So why are all these
Saturn owners paying for this procedure? |
Reliability
Everything that we have heard or seen
through our support line or known experiences indicates a spotty
reliability record, especially with the early examples. Oil
consumption, brakes, ticking odometers, warped brake rotors, and lousy
power window regulators are common complaints. Yet Saturn generally
does well on reliability surveys. Perhaps all that owner enthusiasm
spills over into their problem reporting!
Saturns came with a 3yr/36,000 mile
transferable factory warranty, so if you are looking at a '95 model
there may be some coverage left on the factory warranty.
Service
All Saturns came with a full stainless
steel exhaust system. These systems are good for at least 100,000
miles, and often many more. It's a good bet you won't have to pay for
an exhaust system.
Both of Saturn's engines are overhead
cam designs. Unlike most of its competition, these engines have steel
chains for their timing belts. While not as quiet or smooth as a
polymer belt, they are far more durable and normally do not need
replacement. The procedure runs around $600.
Although not scheduled, another item
that you should start thinking about replacing around the 90-100,000
mile mark is the water pump. Replacement was quoted at about $180 at
the local Saturn dealer. This is about average for the industry.
All in all, normal service costs appear
about average for Saturns and below its import competition.
Summary
If you must have a plastic car, then
the Saturn is your only choice. We would recommend that you stay
completely away from the '91 model and try to get into a '94 or '95.
The '95 with the upgraded (100hp) single overhead cam motor is
probably your best bet. Especially if you are considering a twin-cam
model, ask about oil consumption. Inquire if the valve seals or piston
rings have been replaced.
Taking into account all of the above,
we have to conclude that there are better values out there in the
small car segment. Undeniably, Saturns are fun-to-drive, offer a
certain amount of character, and have an enthusiastic following. But
there are plenty of small cars that will out-perform it at the same or
lower cost, and many of them have unquestionable exceptional
reliability to boot.
Given some of the uncertainty
surrounding used Saturns, they would not make our short list of small
cars to consider.
|
Strengths |
Weaknesses |
- Good
handling/ride balance
- Excellent
handling
- Fun to Drive
- Large trunk
for class
- Body shrugs
off dings
|
- Engines are
rough and noisy at idle and on acceleration
- Body rattles,
creaks & groans
- Interior
materials questionable
- Spotty
reliability
|
|
General Specifications |
|
|
General
Trim Levels: SL,
SL1, SL2
Body Styles: 2dr
Cpe, 4Dr Sdn, 4Dr Wgn
Dimensions &
Capacities
Weight: 2700lbs
Length: 176"
Wheelbase: Sdn/Wgn:
102"; Cpe: 99"
Width: 68"
Height: Sdn/Wgn:
53"; Cpe: 51"
EPA Class:
Compact
Cargo Vol: Cpe:
10.9 cu ft; Sdn: 11.9 cu ft; Wgn: 24 cu ft
Fuel: 12.8 gal. |
Mechanical
Layout:
Front-engine, front-wheel drive
Engines: 1.9L
(4cyl-85hp) '91-'94 1.9L (4cyl-100hp) '95 1.9L (4cyl-124hp)
Brakes: Front
disc, rear drum
Performance
(manual
trans)
0-60mph: 11.1
seconds (85hp) 8.8 seconds (124hp) 1/4 mile: 18.2 seconds (85hp)
16.9 seconds (124hp) Top Speed: 100/115mph
EPA Mileage:
SL,SL1 - 28/38 (city/hwy) SL2,SC2 - 24/33 (city/hwy)
|
Safety
ABS Brakes: Optional
Air Bags: None 91, driver opt '92, std '93 & '94; driver &
passenger std. '95
NHTSA Safety
Rating:
Driver ****
Passenger *****
Key:
Best: ***** No or
minor injuries probable Worst: * Serious injury probable
Original
Warranty:
3yr/36,000 mile
bumper-to-bumper
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|
Safety Recalls |
|
1992 All models with automatic
transmission - On a limited number of cars, the transaxle valve
assemblies were improperly machined. Vehicles may not properly
engage in neutral or park, even though the gear selector
indicates the vehicle is in park or neutral, it could be in
reverse or drive. Have Dealer
replace the defective valve bodies.
1992,93 All
models - The generator electrical wiring is not protected
against excessive current flow which may be caused by an
electrical short circuit in the generator.
Dealer will install a new generator wiring
harness with one that will open as a fuse would under certain
excessive current flow conditions.
1993 All
models but limited to cars with 034 or 035 as the last three
digits of the date code tag on the brake master cylinder - The
brake booster assemblies were improperly manufactured. This can
cause the separation of the brake booster housing during a high
effort braking maneuver, resulting in total loss of braking
action. Dealer will replace
defective brake booster assemblies.
1993 SL2,
SC2, SW2 - The positive battery cable terminal at the starter
solenoid may be formed incorrectly, causing a short circuit.
Dealer will inspect and, if
necessary, adjust the clearance between the positive battery
terminal and the starter solenoid housing.
1995 SL -
The steering gear pinion shaft was improperly heat treated which
may cause the shaft to fracture during vehicle operation,
causing complete loss of steering control.
Dealer will replace the manual steering
assembly.
1995 All
models with automatic transmission - The automatic transaxle
park lock cable assembly was improperly adjusted making it
possible to shift from the park position with the ignition key
removed, or remove the ignition key with the shift
lever in a position other than park.
Consumer should inspect operation. Dealer will make
adjustments if necessary. |
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